Welcome to the Shopia FAQ. Find here every answer about the online room designer: how it works, pricing, privacy, styles and more. A question not listed? Contact us.
Shopia is an online room designer. Concretely, you upload a photo of your room, you pick a style from 70+ available, and you get a photorealistic result in 30 seconds. Every piece is then matched to a shortlist with direct buy links.
9 modes (change style, furnish an empty room, decorate an event), 70+ styles, 60+ room types, piece-by-piece control, and a furniture shortlist across new, second-hand and craft. Much more than a simple photo filter.
See all featuresShoot head-on, in landscape format, with natural light. Your smartphone is enough.
The 3 tips in detail70+ styles across 5 families: modern, classic, natural, travel and creative. For example: Scandinavian, Japandi, Boho, Industrial, Art Deco, Wabi-sabi. The catalog grows regularly.
See the full catalogYes. Shopia automatically detects more than 60 space types: living room, bedroom, kitchen, garden, terrace, wedding venue, wine cellar, and even a houseboat cabin.
See the full listFree to start: 18 credits gifted at signup, no credit card. Then subscription from €14.90/mo.
See all pricingYes, to start. The Freemium plan gives 18 credits at signup with no credit card. Every style and mode is accessible. The furniture shortlist with buy links requires a paid plan.
The Freemium plan explainedYes, at any time from the settings. Cancellation takes effect at the end of the current period, and your account switches to free Freemium.
Changed your mind within 14 days of buying credits? Unused credits are refunded from Settings, Billing. In case of a technical bug, contact support@shopiahomedesign.com: Shopia refunds fast on your original payment method.
See the full processYes, that is exactly the point. With the designer, you visualize the result on your actual room before spending a dime.
Try the designerYes, fully. Your photos are stored in Europe, deleted after 30 days, and never reused. Shopia is a French company compliant with GDPR.
Settings > Account > Delete my account. Everything is permanently erased in 2 minutes, no justification needed. Right to be forgotten guaranteed.
See the full processYes. All payments go through Stripe, certified PCI DSS Level 1. Shopia therefore never stores your banking data.
Write to support@shopiahomedesign.com with a description of the issue and a screenshot if possible. The team replies within 48 business hours.
Chrome, Firefox, Safari, Edge (recent versions). Shopia also works on mobile (iOS/Android) from your browser.
