The walkthrough, no fees, no justification
Canceling your Shopia subscription is very simple. Log in to your account dashboard, go to the Subscription section, then click Cancel. Cancellation takes effect at the end of the current period, with no extra fees, no justification needed. You keep full access until the last day of your paid period.
Want to cancel your Shopia subscription? Good news: the process is simple, fast and trick-free. You pay no cancellation fee and you owe no justification. Here is exactly how to do it, what happens next and your rights.
The whole thing takes less than 2 minutes and no exchange with support is needed.
Your cancellation does not take effect immediately. You keep full access to your subscription until the last day of your paid period. For example, if you pay monthly and your next charge is on the 28th, you keep access through the 27th included. Then your account automatically switches to the Freemium plan, with no data loss.
Your projects, past generations and history are kept. You can always log back in to view them. However, the furniture shortlist and the exclusive subscription features (Full HD, no watermark, priority queue) become inaccessible.
18 free credits, no credit card
No, none. Shopia charges no cancellation fee, no penalty, no mandatory extra month. You only pay what was already scheduled until the end of your current period. No further charge happens after your cancellation.
Within 14 days of subscribing, yes: write to support@shopiahomedesign.com, the subscription ends immediately and the current period is refunded pro rata to unused credits. After that, the already-paid period remains owed, and only future charges are interrupted by the cancellation.
That said, if you face a specific issue, write to us at support@shopiahomedesign.com explaining your situation: every request is reviewed case by case. Payments are handled by our provider Stripe, so any refund is credited back to your original payment method.
Yes, at any time. Your account stays active in Freemium mode after cancellation. You can resume a subscription whenever you want, without recreating an account. All your past projects stay accessible. You lose nothing by testing cancellation.
There is an alternative to a clean cancellation. If you just want to lower your spending without losing paid access entirely, you can switch to a one-shot credit pack from €4.90 (pack credits valid for 12 months). This option fits people who use Shopia irregularly. You keep the full furniture shortlist with buy links to IKEA, Wayfair or West Elm.
If you face a technical issue to cancel from your dashboard (button missing, error on confirmation), contact support at support@shopiahomedesign.com. We will get back to you as soon as possible and process the cancellation.
